As the Ai Engineer at Meta, Boris Valkov helped create pytov, one of the world’s largest learning library.
During his time, Valkov recognized that counterfeit wisdom “is about to unlock the ability … on the application floor in the application of stack software.”
He left Meta at the end of 2021 to start Lace AiGetting started to develop the AI-Dribn customer service for home service companies.
The path to the entrepreneur was started when Valkov was boys, working in a grocery family business. It has taught him his power of customer service by telephone. As adults, he started looking for a way to combine his interest in AI and customer service. The idea for the lace was born.
Experience on the engine of his software program at VMware and Meta, Valkov together with Stan Stoyanov and marry a customer service to do more business services.
The pair of doubles speak over 100 companies in the industry and different verties and discover that in the service of the call center. Home service includes companies such as hvac, pipes, and roofs, among others.
The place behind the lace is that if the client requires one of this business, it can be changed to sales – or not. The company requires its software to help improve the chances of conversation.
In particular, the Lace’s intelligence program uses the AI technology to analyze every call to these business to check out the odds. It claims that it is more than more than the other similar proposal, including 100% of the calls. It analyze progress and operations “to ensure that there is no more likely to occur or opportunity for Valkov.
View-resod Mountain works over 100 business, such as A1 Garage Service, home, eco plumb, Matrix, and Air Lee. Valkov refused to reveal a solid income figure, saying business growth on 20.11.)
Although only 1% increase reservation can be materials for home service or service available home. For example, the company earns $ 300 million in the performance increased by 1% to see its income increased by $ 3 million. Some businesses using Lace see the growth of income twice, Valkov said.
And today, Lace is announced the amount of $ 19 million since the initial 2022, the company tells specific techchcrunch. Number raised include the proclamation of $ 5 million of seeds that are led by ventures canvas and, raise seeds that are taken by bek. Other backets include scope, Launchub, and Snowflake’s Cootion Marcin Zukowsski, Heini Heini’s Heini, and the founder. Valkov denies revealing shows, saying only that the seed of varieties is “up” throughout.
MEHMET ATICI, Partner Management at Bek Voreuss, you are attracted to invest in a particular part because of an experienced team.
He understands how to do in these technology.
Currently, Lace has 20 employees. It plans to move on to the company’s size with its new funding.